Shipping & Return/Exchange Policy
Shipping Policy for Calltocare.pk
- Delivery takes 3-5 business days under standard shipping (it frequently arrives sooner)
- Nationwide Shipping
- Large and bulky items like (Patient beds) takes 5-7 days to deliver
- Shipping charges are non-refundable, incase of return
Return/Exchange Policy for Calltocare.pk
- You must have the invoice of the purchased item
- Refund requests must be supported by images or videos taken during issue confirmation with a Calltocare.pk product specialist.
- After 10 days from the date of delivery, we happily accept returns that are unused.
- The customer must send the item back to our office using a traceable delivery method (TCS, LEOPARD, PAKISTAN POST, BYKEA) at his own expenditure.
- Must have an invoice and warranty card of the product to be claimed
- Warranty period must not be expired